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General Terms and Conditions of Sale

Company : Sole proprietorship 1001 SHOP
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Phone Number : +33756853728
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Email Address : contact@kiddovia.com
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RCS : Melun A 849 216 288
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SIRET Number : 849 216 288 00027
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Intra-Community VAT Number : FR39849216288
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The publication manager is 1001 SHOP
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Last update date : 01/01/2024
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ARTICLE 1 - PURPOSE :
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These conditions govern the sales by the company 1001 SHOP of specialized products for children/teens.
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ARTICLE 2 - PRICES :
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The prices of our products are indicated in euros, all taxes included (VAT and other applicable taxes on the day of the order), unless otherwise indicated, and excluding processing and shipping fees.
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For orders to countries other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These duties and amounts are not the responsibility of 1001 SHOP. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities.
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All orders, regardless of their origin, are payable in euros or in the local currency.
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1001 SHOP reserves the right to change its prices at any time, but the product will be invoiced based on the tariff in effect at the time of order validation and subject to availability.
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Products remain the property of 1001 SHOP until full payment of the price.
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Warning : as soon as you physically take possession of the ordered products, the risk of loss or damage to the products is transferred to you.
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ARTICLE 3 - ORDERS :
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Contractual information is presented in French and will be subject to confirmation at the latest at the time of order validation.
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1001 SHOP reserves the right not to record a payment and not to confirm an order for any reason whatsoever, particularly in case of supply problems or difficulties concerning the order received.
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ARTICLE 4 - VALIDATION OF YOUR ORDER :
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Any order placed on the website www.kiddovia.com implies full and complete acceptance of these General Conditions. Any confirmation of an order implies your full and complete acceptance of these General Terms and Conditions of Sale, without exception or reservation.
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All the data provided and the confirmation recorded will constitute proof of the transaction.
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You declare that you have perfect knowledge of it.
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The confirmation of an order will be considered as a signature and acceptance of the operations carried out.
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A summary of the information of your order and these General Conditions will be provided to you in PDF format via the email address confirming your order.
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ARTICLE 5 - PAYMENT :
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Validating your order implies for you the obligation to pay the indicated price.
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Payment for your purchases is made by credit card through the secure Stripe system and by PayPal.
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ARTICLE 6 - RIGHT OF WITHDRAWAL :
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In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from the receipt of your products to exercise your right of withdrawal without having to justify reasons or pay penalties.
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Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.
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Return costs are at your expense.
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In case of exercise of the right of withdrawal, 1001 SHOP will refund the sums paid, within 14 days following the notification of your request and via the same means of payment as used during the order.
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EXCEPTIONS TO THE RIGHT OF WITHDRAWAL :
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In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:
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The provision of services fully performed before the end of the withdrawal period and whose performance has begun after express prior consent of the consumer and express waiver of his right of withdrawal.
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The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and which may occur during the withdrawal period.
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The supply of goods made to the consumer's specifications or clearly personalized.
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The supply of goods liable to deteriorate or expire rapidly.
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The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
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The supply of goods which, after delivery and by their nature, are inseparably mixed with other items.
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The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose agreed value at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional.
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The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.
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The supply of a newspaper, periodical, or magazine, except for contracts for subscriptions to such publications.
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Transactions concluded at a public auction.
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The supply of digital content not provided on a physical medium when its execution has begun after express prior consent of the consumer and express waiver of his right of withdrawal.
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ARTICLE 7 - AVAILABILITY :
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Our products are offered as long as they are visible on the website www.kiddovia.com and within the limits of available stocks. For products not stocked, our offers are valid subject to availability from our suppliers.
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In case of unavailability of a product after placing your order, we will inform you by email. Your order will be automatically canceled, and no bank debit will be made.
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Furthermore, the website www.kiddovia.com is not intended to sell its products in large quantities. Therefore, 1001 SHOP reserves the right to refuse orders.
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ARTICLE 8 - DELIVERY :
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The products are delivered to the delivery address indicated during the order process, within the time indicated on the order validation page.
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In case of shipping delay, an email will be sent to you to inform you of any consequences on the delivery time indicated to you.
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In accordance with legal provisions, in case of late delivery, you have the possibility to cancel the order under the conditions and modalities defined in Article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will proceed to refund it and the shipping costs under the conditions of Article L 138-3 of the Consumer Code.
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In case of delivery by a carrier, 1001 SHOP cannot be held responsible for any delay in delivery due solely to the unavailability of the customer after several appointment proposals.
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ARTICLE 9 - WARRANTY :
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All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. In case of non-compliance of a product sold, it can be returned, exchanged, or refunded.
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All claims, exchange requests, or refunds must be made by email within 30 days of delivery.
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The products must be returned to us in the condition in which you received them with all the elements (accessories, packaging, instructions...).
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The provisions of this article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.
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ARTICLE 10 - LIABILITY :
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The products offered comply with French legislation in force. 1001 SHOP cannot be held responsible for non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you intend to order.
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Furthermore, 1001 SHOP cannot be held responsible for damages resulting from misuse of the purchased product.
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Finally, 1001 SHOP cannot be held responsible for any inconvenience or damage inherent in the use of the Internet network, in particular a service interruption, an external intrusion, or the presence of computer viruses.
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ARTICLE 11 - APPLICABLE LAW IN CASE OF DISPUTES :
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The language of this contract is French. These terms and conditions of sale are subject to French law. In case of dispute, French courts will have sole jurisdiction.
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ARTICLE 12 - INTELLECTUAL PROPERTY :
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All elements of the website www.kiddovia.com are and remain the intellectual and exclusive property of 1001 SHOP. No one is authorized to reproduce, exploit, redistribute, or use in any capacity whatsoever, even partially, elements of the site whether they are software, visual, or sound. Any simple or hypertext link is strictly prohibited without express written agreement from 1001 SHOP.
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ARTICLE 13 - PERSONAL DATA :
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1001 SHOP reserves the right to collect personal information and data about you. They are necessary for the management of your order, as well as for improving the services and information we address to you.
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They may also be transmitted to companies contributing to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing, and payment.
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This information and data are also kept for security purposes, in order to comply with legal and regulatory obligations.
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In accordance with the law of January 6, 1978, you have the right to access, rectify, and oppose nominative information and personal data concerning you, directly on the Internet site.
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ARTICLE 14 - PROOF ARCHIVING :
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1001 SHOP will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of Article 1348 of the Civil Code.
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The computerized records of 1001 SHOP will be considered by all parties concerned as proof of communications, orders, payments, and transactions between the parties.