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Shipping and Delivery Policy
ARTICLE 1 - PROCESSING AND SHIPPING TIMES :
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We strive to process and ship all orders promptly, usually within 1 to 2 business days, accompanied by a tracking number.
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For personalized items, please allow an additional 3 to 5 business days.
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ARTICLE 2 - DELIVERY TIMES :
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The standard delivery time is estimated to be between 15 and 19 business days throughout Europe.
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However, you may receive your items earlier than expected.
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Please note that delays beyond our control, such as those related to customs, postal delays, or holidays, may occur.
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ARTICLE 3 - ORDER CANCELLATION POLICY :
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Most orders are processed within 12 hours of ordering.
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To cancel an order, please contact us promptly at the following email address :
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If the order is already being processed or has already been shipped, cancellation unfortunately will not be possible.
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ARTICLE 4 - ADDRESS ERROR :
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It is your responsibility to ensure the accuracy of your address. If modifications are necessary, please contact us before the order is processed.
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We disclaim any responsibility for incorrect shipping information, refused or undeliverable orders. In case of return to sender, we will offer a refund minus shipping costs or a reshipment, depending on your preference.
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No reshipment or refund will be issued until the package is received by the sender.